Horrible customer service Horrible customer service, Ordered the professional package for both our boys and everytime only 1 package shows up. The response everytime is the problem in the shipping department. Hate to tell you but, the problem seems to be in the management department. Will never use this again and have spread the news in Canada not to use this company.

98% awesome! 98% awesome!! We loved the whole LTB experience but no longer makes sense for us maintain the account. It was a reoccurring gift to my son and he has tons of tackle and a job now. :) Bit of a miscommunication in the cancellation process but it was quickly resolved with a few email exchanges. It's a damn cool business model. :)

Love Lucky Tackle Box Love Lucky Tackle Box! Only cancelled because it's now wintertime and my tackle boxes are overflowing. Cancelling could have been easier, but Kyle was great. Will 100% renew as next season comes around

Absolutely fantastic customer service Absolutely fantastic customer service. If you have any questions at all, send an email to their support group and they will respond almost immediately. I had an empty box show up in the mail a few months ago and they took care of me by sending out a replacement. I have paused my subscription for the time being, but I will be back. Thank you so much!

No Customer Service, no way to cancel, products not as described As a new angler I wanted a way to get new gear and learn how to use it. Got the 1st box, there were multiple duplicate items, no fishing magazine and no instructions for YouTube video access as advertised on the site. Lures received also seem too large for targeted fish. Attempted to reset password with company website and despite several attempts did not receive any password reset link. I used the customer service email to try to reach them to cancel my account but got no response. Called my credit card company and blocked them from charging me and disputed charges for 2nd box since I was unable to reach them to cancel. No phone # available for merchant.