Bad experience Place an order and was supposed to ship within 7 days. Been a month now, haven't re ieved anything, can't track it cause my lo gin information isn't working and try to send password reset and that's not working. Messenger them and nothing, emailed and nothing. It's a joke company.

Excellent customer service quick to respond. Have been dealing with Kyle M. about my recent request to cancel my subscription. Over the course of the last few days he has been very helpful and quick to respond to my request for help. I feel like the desire to retain me as a customer was top priority for him. Gave me options and assured me that the IT department was working to fix the issues I was having. I am hopeful that the issues I was having will be resolved and I will remain a customer.

The website only allows you to buy… The website only allows you to buy stuff. They try and get you by continuing your subscription after the 3 months or whatever are done. Then their website won’t allow you to cancel a subscription. Total crap. In dispute now with Mastercard.

Top notch customer service!! Top notch customer service!!! Kyle was quick, efficient, and answered my email promptly. Not only did he answer my question regarding my monthly box, he also sent another one!! Very pleased with the products and customer service!!!! Thanks Kyle!! :)

Resolving an issue I got the Bass xl package for my boyfriend and found out later that his sister bought him the same package for the same 3 months. I emailed and asked if something could be done so my bf didn’t receive duplicate packages. Kyle was very helpful/accommodating in resolving our issue!