No Customer Service, no way to cancel, products not as described As a new angler I wanted a way to get new gear and learn how to use it. Got the 1st box, there were multiple duplicate items, no fishing magazine and no instructions for YouTube video access as advertised on the site. Lures received also seem too large for targeted fish. Attempted to reset password with company website and despite several attempts did not receive any password reset link. I used the customer service email to try to reach them to cancel my account but got no response. Called my credit card company and blocked them from charging me and disputed charges for 2nd box since I was unable to reach them to cancel. No phone # available for merchant.

Bad experience Place an order and was supposed to ship within 7 days. Been a month now, haven't re ieved anything, can't track it cause my lo gin information isn't working and try to send password reset and that's not working. Messenger them and nothing, emailed and nothing. It's a joke company.

98% awesome! 98% awesome!! We loved the whole LTB experience but no longer makes sense for us maintain the account. It was a reoccurring gift to my son and he has tons of tackle and a job now. :) Bit of a miscommunication in the cancellation process but it was quickly resolved with a few email exchanges. It's a damn cool business model. :)

Worst subscription box I ordered a birthday subscription for my grandson. They didn't ask for a delivery date, so gift was way early. Didn't include my birthday note. Had I not been on top of it, he would have only gotten 1 of 6 boxes. When I emailed the issue, they apologized and would fix the issue and upgrade the 2nd box for my inconvenience. He got the same exact box as the first, no upgrade. This time my birthday note was included. This is over a 2 month period. They never fixed my subscription issue. Finally requested a refund. Well see if I even get that back. Worst customer service ever! Look elsewhere.

Love Lucky Tackle Box Love Lucky Tackle Box! Only cancelled because it's now wintertime and my tackle boxes are overflowing. Cancelling could have been easier, but Kyle was great. Will 100% renew as next season comes around