Absolutely the worst Absolutely the worst. I placed an online order, received a confirmation from their CEO assuring me of fast shipping and 3 weeks later, no order. After calling found out I was flagged for a “quality review” and they said they couldn’t reach me by phone so cancelled the order. They had the correct number, but lied about calling, I checked messages and missed call log and nothing. Heads up Midway, we dont place orders online to talk on the PHONE! My payment was good, I got a confirmation, no need for a sketchy call. Their chat rep actually accused me of not providing the correct info, even though he quoted my exact phone number when I asked. Run don’t walk away from this company.

Terrible Business Practices Do not under any conditions order from this company. People order online so they don’t have to talk to anyone it’s more convenient. Tried to order from Midway instead of Amazon. Had to have some “quality check” and would only talk to my husband! He is a construction worker and can’t just hop off a roof for some stupid quality check! Wokeness at its finest! Stay away from Midway USA!

Customer for over 20 years I'm writing because the reviews do not reflect my experience. I have been doing business with midway by net or snail mail for over 20 years. My experiences have always been good. Merchandise was as expected, prices were inline with other such companies, and service was outstanding.

Arbitrarily stopped shipping magazines… Arbitrarily stopped shipping magazines to Oregon. Ballot Measure 114 has been put on LEGAL hold and has been since Dec 2022. Midway has taken it upon themselves to stop shipping any magazines, even those which would be legal under 114. Many other companies still do and I completed my purchase of .45 ACP 10 ROUND magazines elsewhere along with $1337 more for just one order. Spent thousands at Midway.. no more

Decline of a once good company. I have dealt with Midway USA for many years and the experiences have been good and bad over the years but in the recent year their attention to customer care and service has dropped drastically. Apparently, the company has become so large they feel they no longer have to worry about customer care. My most recent order was lost in shipping (10 days) and the shipper (UPS) provided a case number but stated the shipper had to initiate the search. When I contacted Midway with this info they refused to do so until an additional 14 days had passed. SO, I have to wait at least 3 weeks to start the process on my lost package. In the meantime, I had to find and purchase the items elsewhere due to a deadline I had.