David Burg
GBDISHONEST, INCOMPETENT COMPANY!! This is a HORRENDOUS, DISHONEST COMPANY! They completely mangled a shipment of my order -- for the first time in my experience, their label apparentlty came off the box in shipment! -- they then misinformed me that the order had been delivered when, if fact, it had been delivered back to them (causing me to run around my neighborhood looking for it), and then once returned back to them they utterly refused to expedite reshipment or even to expedite my refund when I cancelled due to their incompetence! So at the end of the day MIDWAY USA will have held my money for about a month while never having PROPERLY shipped the product I purchased with those funds. STAY AWAY FROM THESE SHYSTERS. THIS IS NOT AN HONORABLE COMPANY. YOU HAVE BEEN WARNED!!!
Greg Stein
GBI had the same experience as AF user… I had the same experience as AF user below. 3/25 I placed an order for ammo. And on 4/1 I called a few times to ask different representatives. They first said my order was placed on hold because of quality check. Then I was was transferred like the AF was, and I talked to the lady as well and they said because of the nature of your product we are no longer able to do business with you. What does that even mean? And then the other times I called back in they kept saying we can only ship to the address and billing address on file, I am like cool what is the hold up then? My information is that on the billing and shipping. Please send? *confused*
Bill Sanstrom
GBBad ammo, Midway refused to make it right. Avoid this company. I ordered 2 boxes of Barnes ammo in 300 WinMag. The cost was $3.30 per round. It is very high quality ammo I commonly use. Typically the brass has highly polished brass cases with a mirror type of finish. What I received was blemished ammo cases with tooling marks (scratches). I contacted MidwayUSA and sent photos of this horrible looking. Their response “no returns/refunds on ammo and our QA/QC manager says it’s fine”. I know from past experience this was not Barnes quality ammo. I sent the same info to Barnes. They responded quickly and their QA/QC manager apologized and said it is not to their standard. They offered to replace the ammo and are sending it now. I used to give MidwayUSA plenty of business. That stopped today. They do not stand behind what they sell you and their customer service is horrible these days
Kdog
GBDon't buy from midway Don't buy from midway. Not only do they charge you 10 percent restocking fee for something that isn't your fault but they charge you shipping even though no where on their policies does it say that. Then they use excuses when you asked why you are being charged for shipping when it doesn't say anything about that on their return policy. especially when 3 employees told you before you returned it that since it wasn't your fault that you wouldn't be charge!
Anne-Marie
GBAbsolutely the worst Absolutely the worst. I placed an online order, received a confirmation from their CEO assuring me of fast shipping and 3 weeks later, no order. After calling found out I was flagged for a “quality review” and they said they couldn’t reach me by phone so cancelled the order. They had the correct number, but lied about calling, I checked messages and missed call log and nothing. Heads up Midway, we dont place orders online to talk on the PHONE! My payment was good, I got a confirmation, no need for a sketchy call. Their chat rep actually accused me of not providing the correct info, even though he quoted my exact phone number when I asked. Run don’t walk away from this company.