Excellent customer service! The customer service at this company is excellent! There was a slight delay in shipment (by about a week....not unreasonable) and I was offered the choice to cancel the order or receive a discount. This was all handled proactively. I had an additional question and my inquiry was answered promptly and professionally. Very impressed.

She loves it! I had another brand of this seat style and if my dog would scoot too far back, she would turn over. This seat is much sturdier and that does not happen. She is safe, secure and happy with this seat. The only negative I see is that the zipper doesn't seem the best but if you are not taking it apart often, it should be OK.

PawSeat is the BEST Customer service is outstanding. What a kind caring company. My dog absolutely loves this well made dog seat. Very secure yet soft and cuddly. Love this dog seat. Absolutely perfect.

I placed an order for PawSeat… I placed an order for PawSeat and was so excited to get it! The quality is top-notch and it was super easy to assemble. Unfortunately, my 12 lbs baby was too long for it, but he certainly did enjoy being up on the arm rest! We both loved it as a tote, but the reality is that it was just too narrow for him and also too hot (not very breathable). The customer service is superb though, and they promptly issued a partial refund (as I didn't have the original packaging anymore). I would definitely order another product from them, and I would still recommend the PawSeat to others with smaller dogs (under 7lbs or so).

The concept of this seat is excellent The concept of this seat is excellent. I like the position where my pet sits. I am disappointed in the quality of the zipper. Trying to assemble the seat, one zipper broke. I believe I should be compensated for this. I ‘m looking for someone who may be able to fix it.