Fantastic customer support experience. What a fantastic customer support experience! 5 star all the way. I wanted to extend my current Magzter Gold subscription and reached out to Magzter support. Within hours I had a response including a "click to pay" link and a lower price than I had expected! I paid this invoice and forwarded the receipt back to Magzter support and within hours my subscription had been extended by 12 months. I'm an extremely happy subscriber!

Customer Support team has done excellent job. Customer Support team has done wonderful job. They suggested the remedy for my iPad configuration. They collected data from my iPad (screen shots) and analysed it. Then suggested the solution. (which is beyond expectation). Most of the customer support teams will simply say there is problem with iPad. Every customer is not computer savvy. They helped me.

One stop solution for readers One stop solution for readers, huge library on various subjects. - Excellent extended support by team for issues, in case of any. Best app so far. Thanks Magzter team.

Scammers Scammers! Automatic renewals by default with no chances of refunds (as stated in Terms and Conditions). Wonder how it aligns with European Consumer Rights (I'll TLDR it for you - it doesn't). Subscription management made as hard as possible (you have to send them emails i.e. push and pull with them). One of my use cases - payed a year subscription, magazine stopped issuing, can't get a refund, and of course, they tried to renew it (if bought via Apple Store, you have to manually cancel it from your Apple account, otherwise, they'll charge you for non existing mag infinitely). Stay away!!!

Watch charges made on your account Ordered a one year subscription to Magzter Gold on November 12, 2023 at cost of $99.99. Six days later Magzter started billing me for $9.99 per MONTH and continues to charge $9.99 per MONTH. Could not find actual costs on website. Clicking "Manage your subscription" takes you to a page that no longer exists. Would have ended up costing me over $200 per year had I not brought the double billing to their attention. Finally found email address for customer service so sent message asking about charges. Got response telling me subscriptions are auto renewal unless cancelled and that refund was being issued for the 3 monthly charges. No apologies or explanations, but did get refund. Great site if you like to read a lot of magazines, but I am canceling when the year subscription expires because I find I just don’t use it enough.