John Robert
GBGreat option for your Guitar and Accessory needs! I frequently have good experiences dealing with AMS. Bought several guitars and accessories from them last year and I'm sure that will be the case this year. The feature of making payments on shorter terms without using credit cards is appealing and useful to me.
Warren Wilson
GBgood company bad checkout process good company. Crappy website/ checkout process. I don't want to waste time explaining the issues with the checkout process. But I will ask: why show the billing address only, when in the cart? I had an issue with an amp being sent to the wrong address, because it takes the next page over to confirm the delivery address.
Jonathan Del Valle
GBLack of communication I recently submitted an order through AMS that I ended up canceling. I ordered a mixer through them and I noticed that they were taking a while to process it. I originally called to speak about the issue to which they said the order was still processing and I would get an email when it shipped. No other information was shared with me other than that. The following day I emailed them again asking when the product would ship, it was then that they said they had an issue with getting the authorization from my bank after already charging me. It was then that I decided to cancel my order as they had no problem taking a charge for $1200, but at no point was I contacted about any issues. If I hadn't reached out myself, they would have sat with my money and my purchase.
Deborah Dickerson
GBI did the payment plan with my credit… I did the payment plan with my credit card and It was handles very professionally. American Musical Supply did exactly as promised and kept in contact. Reminded me of an up coming payment. Also let me know when it was completed as sometimes you get used to the monthly payment and really don't keep tabs on what payment it is. I do appreciate that. 5 stars all the way round.
Matthew Gregory
GBI’ve been using American Musical for… I’ve been using American Musical for the past 8 years and they have never disappointed me. Great communication, wide selection of products and shipping is always on time. I will continue to use them for all my DJ needs.