Never ordering from them again I have spent thousands of dollars with American Musical but will never spend another dollar. I returned two products weeks after my purchase but still within the 45 day return policy so I no longer had the original boxes. Called to set up a return with customer service. There was never a mention that the original boxes were needed to avoid a $25 fee for each item. Talked who a supervisor Zach who went back and listened to the call and said that's correct the rep never mentioned they needed to be in the original boxes. Then said the $50 charge was still going to stand. Well you lost a customer.

Great gear at great prices!! I bought an Apogee Duet 3 w/dock and Morley Hum Exterminator. I use them with a pair of Adam Audio A7V and SVS SB-3000 for my computer audio setup. Everything sounds great for gaming and my daily Nine Inch Nails jam sessions. My neighbors might not like it very much, but I don't care!! LOL!

Had what others did not Looked everywhere for two Bose F1 Model 812 carry bags, but even Bose didn’t have any in stock. Called AMS to verify they not only sold the bags but actually had them in stock. The sales staff assured me they did and the bags were shipped to us in FL that day. They arrived quickly so we had them to protect our investment before our first concert. Excellent experience. Will definitely use AMS again.

I did the payment plan with my credit… I did the payment plan with my credit card and It was handles very professionally. American Musical Supply did exactly as promised and kept in contact. Reminded me of an up coming payment. Also let me know when it was completed as sometimes you get used to the monthly payment and really don't keep tabs on what payment it is. I do appreciate that. 5 stars all the way round.

Great option for your Guitar and Accessory needs! I frequently have good experiences dealing with AMS. Bought several guitars and accessories from them last year and I'm sure that will be the case this year. The feature of making payments on shorter terms without using credit cards is appealing and useful to me.