Had what others did not Looked everywhere for two Bose F1 Model 812 carry bags, but even Bose didn’t have any in stock. Called AMS to verify they not only sold the bags but actually had them in stock. The sales staff assured me they did and the bags were shipped to us in FL that day. They arrived quickly so we had them to protect our investment before our first concert. Excellent experience. Will definitely use AMS again.

good company bad checkout process good company. Crappy website/ checkout process. I don't want to waste time explaining the issues with the checkout process. But I will ask: why show the billing address only, when in the cart? I had an issue with an amp being sent to the wrong address, because it takes the next page over to confirm the delivery address.

Never ordering from them again I have spent thousands of dollars with American Musical but will never spend another dollar. I returned two products weeks after my purchase but still within the 45 day return policy so I no longer had the original boxes. Called to set up a return with customer service. There was never a mention that the original boxes were needed to avoid a $25 fee for each item. Talked who a supervisor Zach who went back and listened to the call and said that's correct the rep never mentioned they needed to be in the original boxes. Then said the $50 charge was still going to stand. Well you lost a customer.

These guys are fantastic These guys are fantastic. I have been Djing for over 3 decades and I take pride in having the best equipment on the market. Thanks to the “no interest” financing I can achieve keeping up with the technology and innovative gear that I need to make my events the best. Thank you. Dj T-Nice

American Musical = Great Satisfaction I’ve been ordering musical gear from American Musical online at AMS.com for about 6 yrs now. They are always very expedient with delivering my orders. I haven’t had many returns, yet when I did need to return something they were very helpful and there were never any issues. Only once in this time frame have I received an item with a problem. I contacted AMS support staff and a replacement was immediately sent out, even prior to my returning the defective unit which AMS paid for also. AMS has great prices and many financing options for the working musician, the hobbyists and bedroom players as well. You'll love American Musical…I know I do! They are my GO-TO online musical gear provider…!