Converted amount don't match with displayed value I was doing a withdraw from U$ to R$ and the U$ amount converted to R$ using the given displayed rate don't match with the R$ displayed amount. Using the U$ amount (minus Higlobe exchange fee) multiplied by the given exchange rate resulted in a number bigger then the R$ amount displayed.

A Game changer I used a lot of exchange solutions to retrieve my USD Wage to BRL, no one is compared to Higloge, they are really fast to convert and they eliminate all the harden burden of bureacracy, they are cheapest service of conversion with just 0.5% of spread and the conversion is on same day with the payment almost instantaneous, is a game changer for the market

Very good but still a long way to go Very good but still a long way to go The dashboard misses a big point which is information. I can't access a history of my exchanges which is something i'd need to generate reports to the government.

Withdrawal Failure Hi, I did a withdrawal last Friday and for some internal error the money wasn’t send to the destination account and the account statement also not shown that transaction, however the money "disappeared" from my account. To solve this issue I had to talk with support and then the money was finally moved to destination account two days after the action be executed (commercial time). It would be helpful if the user could see when a transaction had some error, this info in the account statement or in a specific menu would be enough to be aware of what happened.

Honestly their support via whatsapp is… Honestly their support via whatsapp is a deal changer. They answer fast and quickly and are really nice. I love this plataform, thanks a lot :)