The book was defaced when I received it. The Kissing Hand is a wonderful children's book that every parent should read with their child/grandchildren. I know that I purchased a used copy which I do quite often - the words never change after somebody else has read them. I am sorely disappointed that this book was defaced when I received it. A child's (previous owner's) name was scrawled in blue felt-tipped marker across the inside of the front cover. Shame on you for allowing a product in that condition to be sent. /r

books never delivered books never delivered no response to four telephone calls 855-702-6657 no response (undeliverable) to six emails customer_service at discoverbooks.com

Wrong order received but good customer service I ordered an engineering text book and received a children story instead. It is my first time buying from Discover books and I am truly unhappy about it. I tried contacting the customer service. We will see if they respond. Edit: the customer service responded quite fast. They apologized for the error and I got a refund for my order as they didn’t have the book anymore. So I moved my rating experience from 1 to 3 stars due to their good customer service. I think I will give discoverbooks another chance with a new order. Hope I won’t get the wrong order next time!

I ordered a 2nd hand book and it looked like new I ordered a 2nd hand book, when it arrived, it looked to be in pristine condition, the spine wasn't even cracked, and it's a 460 page book! Great value and exceptional shipping time. If I need another book, (or if YOU do) I wouldn't hesitate to order from them again.

Fast & easy Fast & easy. My order was received less than 4 days after order was placed. However, website should lists shipping/processing time so everyone can see before placing an order.