Walt K
GBBackcountry Gear Backcountry Gear - Darntough men's otc hike/trek extra cushion socks. Best price, plus shipped and received promptly. Socks fit and comfort as advertised. Both BCG and DT socks are highly recommended!
Joe Kang
GBBAD CUSTOMER SERVICES! DISAPPOINTED They have really bad customer services and it seems they don't know how to communicate with customers. Ordered a Snow Peak table but it seemed to be defected or returned because it has a few cosmetic wears on it. So I asked to get partial refund in order to skip return process for both me and them. But they just keep saying it's what it is and it's not returned item. Sounded like I was lying to them. Fine, will return it.
Bill Kenny
GBProduct was perfect Product was perfect, and it arrived incredibly quickly. In fact, I was waiting for a notice that it shipped, and it arrived on my doorstep within 2 days. So you might consider tightening up your 'shipping confirmation' process. Other than that, I'm recommending your site to a friend, who should be buying what I bought in the next week.
Eric M
GBWanted an item that was out of stock… Wanted an item that was out of stock everywhere else. Found it here and even had a big on sale discount. Then added another item to get the free 3-5 day economy shipping. Saw some bad reviews but took a chance anyway. Ordered on Saturday and it quickly arrived on Thursday. Will definitely order from Backcountry Gear again. Thanks Backcountry! You made me one extremely happy camper. You and your crew rock!
customer
GBHorrible experience ordering online Horrible experience ordering online. Ordered a bag based on the photos they had posted on their website, which match the photos from the north face website. What I received was a older model, from five years ago. When I wrote to customer service, they denied sending me this older model and doubled down after I confirmed it with the north face myself. They offered a refund, however I was responsible for return shipping. Absolutely rude customer service and I will never buy from them again. BUYER BEWARE!