Theft - Don't Waste Your Money I paid a hefty amount for preorder items in May 2023. These items were not fulfilled. Per the company's 180-day policy, I received an email in November stating that I'd receive a refund. Two months later, no refund and no responses to my emails. I will be registering more complaints about this company until they refund my money. In the meantime, save your money and get your horror fix elsewhere. Follow-up to merchant's response: horrormerch.com, if you had done the right thing and issued a refund as promised, I wouldn't have had to resort to a credit card chargeback. Severely disappointed with your customer service.

Do not order from Horrormerch! Do not order from Horrormerch! I ordered a pre-order item from their website. After not receiving it for about 5 months I was able to get a refund with a store credit. Ordered a tank top with the store credit plus a few buck on November 4th 2023 and still have not received it as of March 10th 2024. I've contacted them several times through their issues page, but haven't heard a thing. I'm sure I'll never see my money. They suck hard.

Quick shipping and the figures are… Quick shipping and the figures are perfect! Glad I rolled the dice as a first time customer - will definitely be back to fill some holes in my collection Thank you again!

The shirts look amazing as always thank… The shirts look amazing as always thank you again!!! Will be back for more soon

Not Full Refund After 4 Month Wait… The company did refund part of my money originally spent for an order I had been waiting for 4 months now; they kept approximately $37.00 without explanation. I only wanted to know the status of my 4 month order or be refunded in full. They have done this to numerous other customers calling it a restocking fee or such. It feels like theft. It is a bad way to do business and something may/should be done by the Consumer Protection Agency.