Robin Marie
GBDo not order from Horrormerch! Do not order from Horrormerch! I ordered a pre-order item from their website. After not receiving it for about 5 months I was able to get a refund with a store credit. Ordered a tank top with the store credit plus a few buck on November 4th 2023 and still have not received it as of March 10th 2024. I've contacted them several times through their issues page, but haven't heard a thing. I'm sure I'll never see my money. They suck hard.
Eric William Moore
GBHighly Disappointing Ordered a shirt for my brother's birthday. The company took my money but refuses to ship my order or even acknowledge when, if ever, they intend to ship. I just keep receiving some generic automated response that does nothing to answer my questions. I will never order from this company again and I recommend others to shop elsewhere if you want to receive your purchase. What a joke.
Joshua Ladd
GBTheft - Don't Waste Your Money I paid a hefty amount for preorder items in May 2023. These items were not fulfilled. Per the company's 180-day policy, I received an email in November stating that I'd receive a refund. Two months later, no refund and no responses to my emails. I will be registering more complaints about this company until they refund my money. In the meantime, save your money and get your horror fix elsewhere. Follow-up to merchant's response: horrormerch.com, if you had done the right thing and issued a refund as promised, I wouldn't have had to resort to a credit card chargeback. Severely disappointed with your customer service.
Randy dandy
GBQuick shipping and the figures are… Quick shipping and the figures are perfect! Glad I rolled the dice as a first time customer - will definitely be back to fill some holes in my collection Thank you again!
Julie mattes
GBThe shirts look amazing as always thank… The shirts look amazing as always thank you again!!! Will be back for more soon