Excellent Service Hollywood Memorabilia is highly recommended because they truly stand behind their merchandise. When I had a small issue with something I had purchased, Cristin helped me, and she was really great! She was very responsive, followed-up promptly, and was very professional, courteous, and helpful. I certainly plan to use them again, and will ask for Cristin to help me on future purchases.

Shelby provided great customer service! Shelby did a great job helping me out with my order!! I purchased my item on September 6th for a September 30th birthday but I didn't notice until mid September it wouldn't be shipped until October 15th. I contacted the website to pay for updated shipping & Shelby was incredibly helpful getting my order to me in time. Today is the birthday & I am so excited to give this gift! I know they are going to love it. Thanks again to Shelby & the framing department for going above & beyond!

Purchased an item from Hollywood… Purchased an item from Hollywood memorabilia, loved the item but really didnt love the £50 tax and duties invoice i received after a month with no warning. Extra costs of delivery, shipping and then tax and duties, the items weren't as good a deal as originally thought

Company has a lot of issues My item's official Hollywood Memorabilia hologram comes up invalid on their website. I contacted them and was told it was a system issue and to email pictures. Every email, with or without pictures, was rejected by their email system. I contacted them again and was told the email problem is an issue they're working on (but not one they bothered to mention when they said to send them an email). That company certainly has a lot of issues.

Matthew saved the day! Would be five stars if it wasn't for the item. However, Matthew helped me so much to sort out the problem, even making calls I couldn't make; being in the UK, not the U.S. We need more people who are willing to go out of their way to provide fantastic customer service. Have a cold one on me, Matthew!