Terrible customer service-stole money from me I am shocked I am the first person to leave a negative review. Nonetheless, here we are. Basically my issue is that I paid $25 for next day shipping. The company sent my purchase as 2nd day. When I called to inform them of this, customer service simply argued with me, that they did everything correct and refused to refund me the difference which I paid. Aside from the refusal to refund me the difference, the item which I had purchased and paid for next day shipping arrived a day late (because it was shipped as second day instead of next day) and I had nothing to give as a gift. I am flabbergasted this company would literally steal money from me, then when confronted, just tell me tough. (The excuse provided was that because they processed the order quickly they did not have to ship it next day) I will NEVER purchase from them again, and will advise everyone I know against giving them business. Honestly, just thinking about this makes my blood boil. Dishonest theives.

FEDEX had trouble the way the package… FEDEX had trouble the way the package was prepared. Tyler or Taylor corrected this very quickl. Package was delivered the next day after the problem was found. My experience with this company continues to be very good!

I had issues with getting my item… I had issues with getting my item cleared from customs. Sent a mail and Matthew replied me almost instantly with the correct info I needed. He’s been super helpful in this progress and I thank him a lot for it!

Too many places that value the customer… Too many places that value the customer Rich Altman is a pompous putz he tried to belittle me as I watched him yell at other customers and employees. Not a place that you’d want to do business with

Not as bad as people say but it needs… Not as bad as people say but it needs some improvements heren and there. Just gratis.