Sam D
CAI was worried about ordering something… I was worried about ordering something internationally so soon before Christmas but Doreen made the experience so easy. She was super attentive and put in a word in to the warehouse to ship out a day early. I really appreciate how helpful she was and she kept me updated with shipping and delivery time. If I ever have an issue when ordering from here again I hope I get Doreen again!!
Jeffrey Elliot
GBExcellent Service Hollywood Memorabilia is highly recommended because they truly stand behind their merchandise. When I had a small issue with something I had purchased, Cristin helped me, and she was really great! She was very responsive, followed-up promptly, and was very professional, courteous, and helpful. I certainly plan to use them again, and will ask for Cristin to help me on future purchases.
tom becker
GBFEDEX had trouble the way the package… FEDEX had trouble the way the package was prepared. Tyler or Taylor corrected this very quickl. Package was delivered the next day after the problem was found. My experience with this company continues to be very good!
Mrs Lisabeth Miller
GBTyler the super hero!! First off, I would like to state that my order started off a complete and utter dropping of the ball several times mess. Seriously, I had gone from irritated, total anger then sullen acceptance. In comes Tyler! He never over promised to get me off his back, accepted every call and email in stride even when I was super angry and got me answers. Even if it wasn’t immediately, they were had in short order. I was truly ready to hang my hat up throw it in and would of if not for him. I wish I could give 20 stars how he went above and beyond. You truly have an impressive employee! Very professional and hands on. Tyler definitely deserves a raise and promotion! Or at least teaching his leadership and customer service skills to others on your team!! Great job Tyler for saving me and making a super bad situation 100% better!!
Gary Hengstler
GBVery impressed I had erroneously given the wrong delivery address on my order. Sarah promptly addressed the problem and got it changed. Very courteous, professional and detailed. I am impressed with her diligence.