Incomplete Order with No Response, Poor Service I ordered a Tello drone package with three batteries, a charger, Tello drone, GameSir controller and bag on 11/26/2018. I asked by email and phone for delivery estimates, with one response that they were waiting for the controller. I finally received shipment 12/19/2018, short two batteries with a note that the backordered batteries would be shipped in one week. I have not received the batteries and no response from multiple phone and email requests for update. Drone-World prices are no brgain, Shop Elsewhere!

Drone world is the best here’s why!... Drone world is by far the best drone retailer online!..don’t get a drone from a big name chain retailer as you will never get the customer support and service as you would with drone world.they also offer by far the best financing options for buying and financing a drone with super low monthly payments. Drone world has always answered my questions and are super nice to talk to over the phone...if you are not shopping with drone world then you are truly missing out on the best deals, packages, and friendly customer support anywhere on the drone market!!

I rated a 4 only because of the order… I rated a 4 only because of the order place to shipped length of time. I called after 3 weeks to find out the order was lost in the system. Also, when I ordered my drone, on a Monday morning it went into a shipped status but hadn't shipped through the carrier. I missed out on an outdoor wedding shoot which would have paid for half of the drone package. Your brand seems to be of high quality, but getting it out the door to the customer definately could use improvement.

Great products, slow response back on questions. Purchased a Mavic Air recently. Product arrived on time but was missing an item that was included. Called customer service and problem solved but still waiting for item. Customer service could be a bit better and response time could be quicker when contacting via email. Sometimes I get a response sometimes not. Over all I would purchase again from drone world.

i own 3 drones i decided to buy one (a… i own 3 drones i decided to buy one (a 4th one the pro 4v2) from drone world with the remote upgrade and a wraparound they are full of lies and bad costumer services first of the wrap came off it looked like a child did it when emailed them they said use a hot gun to put it back Really??! is that why i paid full list price + $100 , now about their 300 dollar range extender its BS dose not work . i got way more range on my mavic with regular remote i am really unhappy and will not buy from them again!!!!