Broad Selection with hard-to-find tools The tool selection is really broad, though some groups seem a bit on the pricey side. however, they are often the ONLY source for good quality tools intended for small scale work. The shipping is very quick, and the website purchase was smooth and trouble free. my order arrived timely and was well packaged. I've already reccomended them countless times for tools you can't find other places...

Worst Vendor Ever I'm an exhibits coordinator for a museum. I have unfortunately been using MicroMark for 20+ years from when I started as a tech. Somehow there is always a problem. Shipping methods and web fulfillment from the horse-and-buggy era is the biggest problem, but the customer service is terrible in trying to get anything fixed. We literally get parts from Japan faster (and more accurate). We had almost every MicroLux tool in-house- and switched to Proxxon (same thing) due to the ineptitude of getting stuff from MicroMark. It's almost a joke in production meetings, and Payable has to always fix something wrong with an order or mystery shipping costs.

Ordered an item in February Ordered an item in February. Within 2 hours of ordering I emailed them to cancel order, since I ordered wrong item. Never heard back, so assumed order was canceled. Received said order first week of November. Immediately returned it, paying 30 dollars for shipping and a signature on arrival. No reply back or proof of signature. Finally got refunded today 20 dollars less than what I paid. It should not cost me 50 dollars to send something back that I cancelled the same day. Highly discourage ordering anything from this company.

Baby's micromark night light stopped… Baby's micromark night light stopped working after two months.So much for their products being synonymous with top quality !

I’d give them 5 stars except for the… I’d give them 5 stars except for the last purchase which I believed when I made, had the “free shipping over $100.” Which I’d received a few days before on another page purchase. I’m guessing because I entered the website through other than the email promo they’d sent that it is NOT a new policy, my mistake, maybe? The other loss of a star is because they are located on the east coast and I live on the west, the shipping rates seem high and it takes over a week to receive items purchased, yes, spoiled by Amazon! Hate seeing everyone else go out of business because of them however, so I do still shop directly (on occasion).