Micromark delivers Micromark delivers. I received my order in 4 days and it came packed carefully in another box. Customer service emailed me to warn me that I (accident, my fault) selected a item on back order. I didn't have to worry about my credit card, they didn't hit the card because the item was back order. I think you can trust these guys, the company is in NJ, USA.

Worst Vendor Ever I'm an exhibits coordinator for a museum. I have unfortunately been using MicroMark for 20+ years from when I started as a tech. Somehow there is always a problem. Shipping methods and web fulfillment from the horse-and-buggy era is the biggest problem, but the customer service is terrible in trying to get anything fixed. We literally get parts from Japan faster (and more accurate). We had almost every MicroLux tool in-house- and switched to Proxxon (same thing) due to the ineptitude of getting stuff from MicroMark. It's almost a joke in production meetings, and Payable has to always fix something wrong with an order or mystery shipping costs.

This rating is strictly for their…shipping This rating is strictly for their shipping process. I ordered an item and was given the following shipping options: Standard Shipping $8.95, UPS 2nd Day Air®$64.16, UPS Next Day Air®$75.20. Of course I picked Standard because the other two options are outrageous! Unfortunately, Standard Shipping became FedEx, which is by far the worst shipping company. I ordered it 6 days ago, was supposed to get it yesterday. When I checked the tracking recently, it was somewhere in Kansas. In fact it took a whole day for the package to go 100 miles. And then is no expected arrival date now. Why doesn't Micro-Mark give an option for USPS. They're certainly faster, cheaper, and more dependable than FedEx!

Customer Service I had ordered the " Plastic Modeler's Essential Tool Set Super Value Package" a few weeks ago. The catalog description and photo shows two bottles of Plastic Welder for a total of 4oz. I received only one bottle. I called customer service but could not get the person to understand that I was missing a second bottle. I gave up but upon receiving the latest catalog, It was listed again! Please correct the catalog or give more training to the customer service folks.Thank you.

Dissatified Customer. Russell Customer#761495 I ordered your Plier #89117 along with various other items and you sent everything but the Plier, saying that it was back ordered, and you would send as soon as you received them,,, Its been weeks now and I have not received the item ???? No notifications; except 2 texts that you wanted me BACK ! Seems you have alot of charrasma !