Van Phan
GBScam of "extra" coins I ordered a Trump coin in January 2021. I received it along with 2 other Presidential coins which I did not order. After requesting the return label, I sent those 2 coins back. Since then I've been getting several invoices for $148.71 although my son-in-law had called twice. They claim they got the cheap Trump coin, not the expensive Lincoln coin, which is not true because I still have the Trump coin. I demand my account to be cleared and I do not want to receive any more merchandise from American Mint.
Donald Cathcart
GBI give American Mint 5 Stars I give American Mint 5 Stars. A truly wonderful organization with outstanding personnel handling accounts. The 5th star came down because my last bill pay out did not arrive to the Mint soon enough even though it departed my house the day after it arrived. I realize that Christmas postal traffic can be a problem and that mail reaching your fine Mint might not rapidly get to the office of deposits with two 3 day holiday weekends. I immediately wrote a check to you for another superior purchase and sent my proof that the tardy bill was paid. Now with Friday the day I got the notice it probably will not leave Orlando until after Monday. But, my response is in the mail.
Sona Bhasin
GB5 stars I have been always satisfied. Except one time when I explained my problem I believe the agent was new and didn't have enough experience. When I called after 2days an experienced agent was on the phone and he solved my problem
john bearson
GBhappy customer I am very happy with the quality and value with the coins and jewelry that I have purchased over the years and when i made a mistake in ordering they took it back no questions asked. The customer service agents online where very friendly, answered all of my questions and were very helpful in my ordering. So if you are looking for a gift or present that will be admired by the receiver gold coins will be admired and handed down forever. The only problem is collecting sales tax which is not on the mailed in form but will be corrected when there sales material is reprinted! having purchased close to a hundred coins I am a very satisfied customer, sincerly john m. bearson
Mai Huynh
GBI have been enjoyed to work with… I have been enjoyed to work with customer service they are great, sometimes there are some confused on the order and review product finally they provide me with clearly and simple information to clear up the confuse, service was great, however sometimes very difficult to get connect by phone they are too busy, which is good for business. Thank you Mai Huynh