Well Well, You cannot access it online, they have to place orders, cancel shipments, send you a return label by phone only. They did say to me yesterday their system is down but their online platform isn't supported they said today. I had to cancel any further shipments today because what they sent me for the return label I did not order. by phone, yesterday they supposed to send me a link to obtaining a return label but they couldn't reach my email. They told it could be on their end or mine, but that sounds like blaming the consumer.

I've been an American Mint customer for… I've been an American Mint customer for a long time. This is the first time I've been asked to provide feedback regarding their performance and service delivery. They have always satisfied me with quality products and their return policy is second to none. I'm a very satisfied collector of American Mint.

This company preys on the elderly This company preys on the elderly. My grandfather ordered one coin and was sent 3, at $104.41/ea. We called and “their systems were down”, seems sketchy. Surprised there has not been a class action lawsuit against this predatory company, you can’t charge people for what they didn’t order. Funny enough we had sent back items before with a request to cease, however my grandpa got this invoice again. It appears others are suffering at the hands of this company, hopefully they are shut down ASAP before more grandparents are preyed upon.

The service they offer over the… The service they offer over the telephone is really helpful , the ladies that work the phones are very knowledgeable and try their best to help you , they are friendly , it is a pleasure to call in my order. Everyone that I have talked to has been helpful and friendly. I go on the website and view coins that I am interest in. I'm new at coin collecting so when I call in , these ladies do help me, I get mail from American Mint that keeps my interest , I get offers from other coin companies but I like the service and the people at American Mint

Overpriced goods-forced membership As many folks before - my wife liked the Commander in Chief GIG4Kart and we ordered - and were tricked onto Registered Collector status ??? The price we paid seemed high, but then we started receiving invoices for some ten times MORE money! I requested to stop our Registered Collector status, take us off the list, stop sending harassing invoices - email June 24, registered letter June24 - so far no reaction.Acc # 033304424; John Pawlowski. What more can I do?