Not worth the headache let alone the money and time! My very first, and also very last order from this company was not delivered and I am given a run around on getting any help resolving this issue. Way too expensive to be “lost” in the mail! Save money and buy a printer, there are many, many more affordable and reliable sources to get stl files to print! -1 stars would be my best evaluation of this companies service and quality of care!

Ordered eight figures, got four instead Ordered eight figures six weeks ahead of Christmas for my group as presents, they instead sent 4 and now said the other 4 will be shipped after Christmas, Great job Hero forge.

Great customer service I got a figure printed and there was a small print error which if you know 3D printing, happens from time to time. I was outside the 10 day policy for reporting issues for a reprint by months. They still promptly responded to me about the issue and are sending me a free replacement as a one time acception. Now that I know about the 10 day policy I will check each figure more thoroughly right when I get it, but I'm appreciative of them helping me out + their custom products are great.

A WASTE OF MONEY!!!! Not worth the ridiculous expense. My husband was so excited to make this figure. He meticulously created it for days. Just the right shape, colors, and details. It arrived today. He is very disappointed. $60!! All the effort was for not. The details are non-existent. The color is just gray. The overall expectation was a colorful, detailed figure. He is OK with what he received. He should be thrilled. They will not get our money again.

Fun creating your perfect DND character Was fun designing the perfect DND character and then seems a reasonable price for downloading the STL for 3D printing. Little bit pricy if you don't have a 3D printer.