Really pleased with mine Really pleased with mine. A lot of the reviewers seem to have issues with shipping times, but mine arrived in just over two weeks, which is great and much sooner than expected. I splurged for the colored plastic model, and it looks great. I would have given it five stars, but I felt like when it renders it for you on the site, it adjusts the colors to show how it'll look, but it doesn't account for the quality of some of the finer details. So what I received wasn't exactly how it looked on the site, but I'm still really impressed. I would definitely go through Hero Forge again for my next miniature.

Above and beyond My friends ordered a miniature for us when we moved overseas, but due to an address error it got lost in the mail. It was presumably sent back but got lost in the mail once more. There was a long time of e-mailing back and forth, and eventually HeroForge decided to reprint them and reship them to us (this time with the right address)! They came out wonderfully, a beautiful token of our tabletop experience given form, and the customer service they delivered and lengths they went through is examplary. Thank you so much!

I am beyond disappointed I am beyond disappointed in the miniature we received. I ordered it for my husband’s birthday as a gift, at the very beginning of August and it didn’t ship until the day before his birthday (the 24th). When we finally received it, it looked NOTHING like the one I designed. But I’m surprised I could even tell with how tiny the thing is. $50 for a piece of plastic trash.

Great customer service I got a figure printed and there was a small print error which if you know 3D printing, happens from time to time. I was outside the 10 day policy for reporting issues for a reprint by months. They still promptly responded to me about the issue and are sending me a free replacement as a one time acception. Now that I know about the 10 day policy I will check each figure more thoroughly right when I get it, but I'm appreciative of them helping me out + their custom products are great.

Fun creating your perfect DND character Was fun designing the perfect DND character and then seems a reasonable price for downloading the STL for 3D printing. Little bit pricy if you don't have a 3D printer.