Replacement figure shipped broken! [Edited] After a couple of tries, I changed the configuration of the figurine and an intact one arrived. I think that the hammer has a structural issue so needs to be re-engineered. I received the replacement figure today for one that was broken in transit and am absolutely flabbergasted. After one month of eager waiting, the figure was SHIPPED broken. Unlike the original, the broken portion of the weapon wasn't even in the package indicating that it was broken during fabrication or packing. Whoever put it in the package broke it and decided it was a good idea to ship it broken. I am very, very disappointed. When can I receive the intact figure that I paid for?

Not worth the headache let alone the money and time! My very first, and also very last order from this company was not delivered and I am given a run around on getting any help resolving this issue. Way too expensive to be “lost” in the mail! Save money and buy a printer, there are many, many more affordable and reliable sources to get stl files to print! -1 stars would be my best evaluation of this companies service and quality of care!

Extremely disappointed with the quality… Extremely disappointed with the quality of the mini. The paint job was faded and sloppy. It was so bad I repainted the mini myself. The print quality of the plastic is horrendous. I've bought custom 3d models from other companies and I've NEVER seen this kind of crap quality before. My figure is covered in print lines giving it a blurry look. To make matters worse, they responded with a 10 day return policy... almost 3 weeks after I received the mini. What a worthless company.

The colours are wildly off The colours are wildly off. The metallic and gold plate armour is kinda flesh coloured. And a piece of the miniature had broken off in transport, and support never responded to that. A 2/5 star rating is given because I could design a miniature that I couldn't get anywhere else

I am beyond disappointed I am beyond disappointed in the miniature we received. I ordered it for my husband’s birthday as a gift, at the very beginning of August and it didn’t ship until the day before his birthday (the 24th). When we finally received it, it looked NOTHING like the one I designed. But I’m surprised I could even tell with how tiny the thing is. $50 for a piece of plastic trash.