I don’t know if they deserve one… I don’t know if they deserve one star.Ordered a Christmas CD that was supposed to come in two weeks ago - before Christmas. I received it today on January 4. The case is cracked. The cover and the CD are both different from what I ordered. The edge does have the name of the correct artist and CD but the cover and see that self do not match. I have never ever had any difficulty ordering CDs online. This was Terrible experience, and I will never use them again

dont Deal with this company Wished I had looked at all the one star reviews before I ordered a DVD from this company... lesson learned I will from now on ... I ordered a DVD it arrived crushed on the top corners ... I emailed the company with pictures of the damage , no response , thankfully I purchased through PayPal so a case is pending, the company has 7 days to respond to PayPal if they don’t I get a refund from PayPal ... this company should be shut down !!!

You Pay For Shipping Decent prices (comparatively speaking, which isn't saying much), but you have to pay for your own shipping if you're selling items. Although you'll be reimbursed, it won't be what you paid. Definitely look elsewhere, as prices vary, but you could do worse. Just don't expect much money if you're selling stuff.

I just started using this company about… I just started using this company about 8 months ago to purchase CDs that I wanted to own after listening to apple music streaming services, especially jazz and other hard to find items. I enjoy having the artifact, the better quality sound and the liner notes. I have bought around 50 or so CDs. Only 2 discs have had issues and one time the wrong CD was in the correct package. Each of these times, the company responded within 24 hours and resolved the situation quickly and to my satisfaction. They have done an excellent job. Keep in mind you are buying a used product and the pricing and product that you receive reflects that - there is always risk involved. I see a lot of negative reviews on the selling side which I cannot comment on as I have not sold anything to them. My experience has been nothing but positive. I think they are doing a great job and they have one of the best websites of ANY used cd outlet around.

Sent in items to sell in impeccable… Sent in items to sell in impeccable condition. They deducted money and gave no reason. And then did not reimburse for shipping. Equivalent to stealing, will never ever use them again. Decluttr pays a fraction less but have outstanding customer service and FREE SHIPPING.