I've ordered from them for years and… I've ordered from them for years and the company has went down hill. I've dealt with very rude customer service many times, many packages have arrived damaged (not packed properly), prices are to high, i've ordered a few items that were incorrectly advertised, shipping rates are to high and very slow to arrive. Walmart & Amazon are cheaper with faster service.

I got enrolled in a rewards service I… I got enrolled in a rewards service I did NOT authorize and was charged $15/mo for several months before I noticed. Called to cancel and for a “Christian” company the customer service rep was not very kind at all! Will NEVER by from them again!

I somehow got enrolled in a “reward” program I somehow got enrolled in their $15/mo membership program. They claimed I knowingly signed up but I do NOT enroll for programs, so it was so super fine print. Do NOT accept a rebate, membership, or rewards program!!! They only refunded part of the charges, basically what I would be able to contest with my payment method. I am so disappointed in this “Christian” company. Guess I’m going back to Amazon and Barnes and Nobel.

Great bookstore. I received good books here. Service was speedy and efficient.

I ordered a Vines Expository Bible and did not received anything but an empty package. I ordered a Vines Expository Bible and received a empty package. I had a very hard time to contact a representative regarding this matter (without giving my credit card info). The 1-800-247-4784 is to a company that sells medical devices. I WANT MY MONEY BACK! Please stand behind the name CHRISTIANbook.com. I paid through Pay Pal.