Ted Smith
GBBeware when purchasing from this… Beware when purchasing from this company. They will automatically enroll you in a $15/mo membership program without your knowledge. I ordered an ACT prep for my son back and June for my son and didn't notice the charge until today. They're customer service representative was not sympathetic at all and very matter of fact. They basically stole nearly $100 from me. Not very "Christian".
Caitlin Waits
GBI somehow got enrolled in a “reward” program I somehow got enrolled in their $15/mo membership program. They claimed I knowingly signed up but I do NOT enroll for programs, so it was so super fine print. Do NOT accept a rebate, membership, or rewards program!!! They only refunded part of the charges, basically what I would be able to contest with my payment method. I am so disappointed in this “Christian” company. Guess I’m going back to Amazon and Barnes and Nobel.
Kimberly Garner
GBRecurrent shipping delays and excuses. Package indicates shipped on April 6th. 5 days later and two customer service reps, package still hasn’t left CBD warehouse. Told it doesn’t matter...that FedEx isn’t updating their tracking info regularly DUE TO COVID of course! If I don’t receive my item by the 20th, call back so we can look into it...SO FRUSTRATING! I paid for FAST shipping, I want my shipping refunded.
Brian Blaney
GBLong time customer, satisfied too! Long time customer, and satisfied with Availability, Services, Prices, and CSR! We were introduced to these folks to find Eusebius' Church History about 17 years ago by a great friend Steve Fernandes (RIP). I can't believe that folks are having problems with Christianbooks however I have recommended them successful for years!
William Garzon
GBStraight to the point Straight to the point. This is my first order and last from this business. They charged the amount, and later I received an email saying that my product was on hold until I called them back to verify the billing address. So after they charged to my bank account? Umm, It's crazy. At the end of the day, I requested a cancellation order because I don't have time to be calling for something already processed but on hold. At the moment waiting for the bank returned the pending amount of $13.80 Conclusion: Go to another place to buy to save time. Thanks