Not happy so far with this company Not happy so far with this company, haven't received my order, and they won't answer the phone. Terrible customer service. Very dissatisfied!

Ordered an item late Wednesday night Ordered an item late Wednesday night. Thursday evening around 7 can't find any information on my account about my purchase history or even that I ordered the item. No confirmation email nothing. Yet I call the bank and the payments pending to go through no issues on Banks end. Hopefully this gets cleared up so I don't wait a month for my items!!! Corona or not my order shouldn't even be pending in my bank account until you send a confirmation or even show on your site on my account my order lmfao!!

Sold out of stock/ discontinued item I bought an Eflight F4 on sale for $150 off retail of $469 ($100 less than normal price) and received a confirmation invoice on Dec 2nd. My credit card was charged at that time. I then received an email notice on Dec 3rd stating that it had been back ordered. I called Customer support and was told that they had found one in another warehouse and that it would be shipped as soon as they received it. On Dec 6th I called to check the status and was told that it was sold out and not available.

The web site software is user friendly The web site software is user friendly. The shipment was incredibly fast. The packaging was excellent. The shipper had clearly dropped the package and actually had torn the outer cardboard box, yet the inner box was fine.

Caused FIRE in my REAL car The beginning of the second week the charger caught my actual truck on fire. Thankfully it did not happen in the middle of the night. I live in a small area and the whole place could have been in flames. The car only comes with a car charger! There are warnings everywhere not to leave battery unattended while charging. I had unplugged the battery and an hour later went outside and the cab of the pickup and the items on the front seat were in flames. TRAXXAS is taking NO responsibility for the faulty charger. Claiming "an outside heat source"... think about it, I live in the mountains in Wyoming, there is no outside heat source. I do not Recommend TRAXXAS ... BUY a DIFFERENT brand. BBB will be reviewing the case.