Spam Once subscribed, they send you a lot of mails. If you unsubscribe, this does not work and they keep on sending. Have send many complaints about this, and they answer it takes 72 hours to unsubscribe but after 3 weeks still receiving!! Verry irritating!

Signed up for a membership on Nov 1 Signed up for a membership on Nov 1, 2019, and canceled on Dec 26.No refund issued and after several emails have finally been told I will still have to wait for a refund. If I had not checked my Visa statement they would have never issued a refund. I also had to provide them with a copy of the cancellation email I received before they would authorize a refund. So if I had lost this I was screwed. I would not recommend JamPlay to anyone.

They don't replay to emails regarding the money-back-guarantee They write you emails and tell you that you have a 30days-money-back guarantee. I wrote back twice and asked kindly to get back the money because jamplay just was not right for me. They did not reply to my email for the money-back-guarantee (i wrote twice) and sent me an automated email to upsell my payment-plan instead.

Scam artists- avoid at all costs Bought annual lessons for a friend for his birthday. At no time during the purchase was I informed these charges would be renewed automatically every year and my credit card charged. They list this information on a page on their site with lots of legal language allowing them to essentially bury it. As a result, I was charged 2x and they refused to give my money back. Had they informed me of this during the purchase process all of this could have been avoided, but clearly that is how they get you. They are scam artists- avoid them at all costs.

Jamplay Review I enjoy the jamplay web site. I find the tools particularly usefull for example the scales tool box are very useful. I think that each user will get out of jamplay what they put into it. Some of the instructors are good some, not so much. I think that jamplay should add a section of instruction on how to play specific songs by catalogue. For example, offer instruction on the Eagles, Beatles, Clapton in order to ensure that each student can access those areas of concern which are important to them as individuals. Other that that, it is a great site.