lack of communication As of August 3rd, still waiting for the Phil Keaggy Master Class. Went from the end of June to the July 15 to first week of august. I totally understand yet am disappointed in the lack of communication from JamPlay on my purchase. Haven't received a single email or communication concerning delays or updates. very sad. Ready to ask for refund. On the plus side the response time for a reference number was very quick. Thank You

performance significantly improved. I initially found the site a bit slow, using fairly fast connection (18.5 Mbps down, 3.6 Mbps up). Retested a few hours later, performance seems much improved, perhaps the issue was resolved.

They don't replay to emails regarding the money-back-guarantee They write you emails and tell you that you have a 30days-money-back guarantee. I wrote back twice and asked kindly to get back the money because jamplay just was not right for me. They did not reply to my email for the money-back-guarantee (i wrote twice) and sent me an automated email to upsell my payment-plan instead.

Jamplay Review I enjoy the jamplay web site. I find the tools particularly usefull for example the scales tool box are very useful. I think that each user will get out of jamplay what they put into it. Some of the instructors are good some, not so much. I think that jamplay should add a section of instruction on how to play specific songs by catalogue. For example, offer instruction on the Eagles, Beatles, Clapton in order to ensure that each student can access those areas of concern which are important to them as individuals. Other that that, it is a great site.

Just started today but find navigation… Just started today but find navigation to next lesson not smooth. Find lesson I just went through popping up instead of advancing to next in sequence. Also, I wanted to skip the first few lessons since I was a bit more advanced ( not too advanced but somewhat) but site made this difficult. But I did like instructors teaching style.