Tricked into free TRIAL Bought a Godin guitar with a code for free jamplay account, wasted my time activating it and was then told I had been tricked into a free TRIAL....no thanks, your emails now marked as spam

performance significantly improved. I initially found the site a bit slow, using fairly fast connection (18.5 Mbps down, 3.6 Mbps up). Retested a few hours later, performance seems much improved, perhaps the issue was resolved.

No good for absolute beginners As an absolute beginner I found the lessons to be way too complex and kind of dull. For example in lesson 3 there might be 5 new chords with difficult finger positions, then on top of that there will be some extra concept that is mentioned only briefly. The supplemental materials are written in musical notation that does not seem to be explained anywhere on the site. The site itself feels clunky and outdated. There is no structure to the site, you just have to randomly pick a series of videos and then hope that they are kind of OK. I guess there is also a lot of overlap. Cancelling my membership was fairly easy, but I did need to speak to a person in support through their chat app.

lack of communication As of August 3rd, still waiting for the Phil Keaggy Master Class. Went from the end of June to the July 15 to first week of august. I totally understand yet am disappointed in the lack of communication from JamPlay on my purchase. Haven't received a single email or communication concerning delays or updates. very sad. Ready to ask for refund. On the plus side the response time for a reference number was very quick. Thank You

Jamplay Review I enjoy the jamplay web site. I find the tools particularly usefull for example the scales tool box are very useful. I think that each user will get out of jamplay what they put into it. Some of the instructors are good some, not so much. I think that jamplay should add a section of instruction on how to play specific songs by catalogue. For example, offer instruction on the Eagles, Beatles, Clapton in order to ensure that each student can access those areas of concern which are important to them as individuals. Other that that, it is a great site.