LG V20 is a very impressive phone that … LG V20 is a very impressive phone that is very underestimated due to lack of marketing and because it hasnt been officially released in the UK. this is the only reason i didnt give 5 stars. killer features include quad dac sound, removable battery, sd card storage, amazing camera and a military grade impact resistance. dont really know what customer service is like as phone hasn't skipped a beat. very happy with it

At one time lg phones were just fine At one time lg phones were just fine, I preferred them to Samsung at one point but my how times change. Most recently lg phones have turned into complete crap, if a phone is somewhat difficult or confusing they usually have a way of becoming easier to use over time but my recent piece o crap is just worthless, it has an ejector seat where for no reason your instantly removed from your read or search back to where you started. I've been so tempted to smash it many times and one day... Well it's happening unless I get rid of it soon!!!

Does not upgrade What went wrong was my phone is supposed to upgrade to an OS 13 and will not upgrade past OS 10. I contacted my provider who actually figured out what is wrong with my phone. When I called LG they offered to do a call back at the number I provided, which never happened. When I called them back I was immediately disconnected. The number I was provided earlier to call them back at ended up being a fake number which could not be answered and I received a message with an apology. This company owes me a replacement warranty phone. And they are doing everything they can to get out of doing that. The phone is not capable of upgrading to what they claimed it would do.

Claims to have 2 year warranty Claims to have 2 year warranty. But gave me the run around on trying to get my phone into that program. All sorts of info needed after main application was submitted. And when i was asked to give an honest review on their products/service they deactivate email server recipeient of less than 4 star reviews. Thus you get an error message.

LG V10 Phone not fit for purpose LG V10 Phone bought 8 months ago in June 2017. This phone is not fit for purpose as it develops video corruption via a split screen, and the phone battery overheats constantly. This phone cannot be repaired in the UK, as spare parts are not available in the UK, which means that the phone will have to be sent back to Hong Kong for repair.