Awesome experience! Will definately be back for more. I recently ordered My Princess Bride limited Edition swords from Urban Collector and I guarantee you I will be ordering from them again in the future. Not only did they beat the competition on price, but the customer service was thru the roof. There was an issue/delay with the manufacturer that was completely out of Urban Collectors control. Not only did Jeff respond promptly to all of my emails and phone calls, but he was proactive in finding the solution and resolving my issue. I now have my products which are amazing and exactly as described. I also have an appreciation for Urban Collector as they did exactly what they said and more. They have a customer for life. Its tough to find someone to not only keep their word, but to do so without prodding and also to put up with me bothering them (They did so with a smile). There aren't enough Stars for me to rate them here.

Great Experience - Would recommend! I recently purchased a Kotobukiya statue from Urban Collector. Their prices were fair, communication great and the shipping was very timely. I would definitely use their services again.

EXCELLENT online experience!! I'm SO thankful this site showed up in my search for Living Dead Dolls. The prices were the best that I've found! I was impressed with the selection and absolutely surprised by the packaging and SPEED of delivery! Seriously...one of the most positive online shopping experiences I've had!!

AWFUL. I ordered something, didn't refund all my $ and didn't tell me why at all. This is customer service??? Seriously?? I will NEVER buy anything from this shady company again. They wait until customers click things that are listed as "in stock" to not inform them that it is really out of stock. Then not only do they not refund all of your money, they don't tell you why! I have never dealt with such terrible service.

bought 2 takkies paid R200 for express… bought 2 takkies paid R200 for express delivery still no delivery and no responses to my email , seems I have being scared by Ueban Collector in Sandton South Africa