due to a "technical error," they wanted… due to a "technical error," they wanted to send me my books back. As a professional book reseller, this almost never happens. they only cost me about $100, but it could've been worse. I will not be working with this company again.

They've had my books for over a month… They've had my books for over a month now and I've been emailing them and have yet to receive a reply. Seriously considering legal action. Not going to be bullied by some book company!

Not Suggested Wish no stars was an option. I am a college student and spent my own money on a Statistics textbook that I had shipped out on March 15, 2020 to try to get at least 1/3 of my money back, but I never got my money or even a notice saying my textbook was approved. After a little over a week of not hearing back, I emailed them on March 27 and the response was that they had closed because of COVID, which was fair and understandable, but they said they would inspect the item I sent in within 10 days and they would get back to me. I received that response on April 6. After not hearing back I sent yet another email on May 1 asking to get an update and the amount I was supposed to receive. They never got back to me again and it's June. This experience was beyond disappointing.

A Sweet and Humane process Such a sweet and humane process. I used your services successfully in 2011 and am so pleased to discover you are still providing this incredible service. You make it easy to part with books I love. Clear instructions, prepaid labels for shipping and the sense that books I have enjoyed will go to other book lovers. Loved that you've added an app for scanning codes. That will make my next big project go much more easily.

Took over 2 months to get my payment… Took over 2 months to get my payment and did not communicate with me at all. If you are not in a rush to receive payment and love bad customer service and no communication, sell your books here.