Find a new shipper This is no reflection on the service of pigeon mountain. I give the postal service 1 star for service, my bees were 4 days late, their food had been dumped out and the bees were coming out of the crate when they arrived. Of the half that were left, half of them were dead. The remaining bees that have managed to survive have done a wonderful job at building the colony back up. They have 3 full frames full of brood in less than a month. We are disappointed that we basically have to start with a smaller colony than we expected. The bees that survived (aprox 2000) are doing great tho.

ALLWERE NICE ON PHONE ALLWERE NICE ON PHONE, PARTS DID NOT FIT MY APPLICATION AND THE SET SCREWS WERE MISSING FROM THE BAG, BUT OTHER THAN THAT ALL WAS FINE. SUGGEST SOMEONE DOUBLE CHECK THE ORDER SO OTHERS GET WHAT IS SHOWN IN CATALOGUE.

Quick shipment, but in a hugely oversized box The book was shipped quickly and it was in perfect condition. My only complaint is that the book is very thin and just about the size of a piece of paper (i.e. 8 1/2 x 11) and the box they shipped it in was a bit over 2 feet long and probably 8-10 inches high and almost 14 inches wide and filled with packing materials (paper and air-pocket wrapping). The book could have been sent in a plain or bubble-wrap enveloped instead of a huge box which cost more to ship and just results in more waste (recyclable, yes, but still wasteful). Please reconsider how you ship books.

Item price incorrectly listed on hive top feeder Item price incorrectly listed on website - would have purchased item elsewhere had I known true cost. Extremely overpriced.

It is not IMMEDIATELY obvious that live … It is not IMMEDIATELY obvious that live bees are hot shipped to Canada. I purchased a queen, which was "available," provided my credit card number, etc. and only two days later when I e-mailed to find out how I could track the bee was I told that "it was written on our site that we don't ship to Canada," and, "you should have received an e-mail about that." NOT!!!!!