Horrible customer service Our package arrived with significantly more dead bees than our two previous packages from another company. The feeder can had NO holes so the bees were not able to feed during shipment. They seemed much more sluggish than the others we installed this Spring. I called to complain, Laura seemed unconcerned, just said she didn't package them for shipment. No real apology, did not offer another package or a discount on this package. Very disappointed in the lack of customer service. I will not recommend or ever order bees from Pigeon Mt. again.

It is not IMMEDIATELY obvious that live … It is not IMMEDIATELY obvious that live bees are hot shipped to Canada. I purchased a queen, which was "available," provided my credit card number, etc. and only two days later when I e-mailed to find out how I could track the bee was I told that "it was written on our site that we don't ship to Canada," and, "you should have received an e-mail about that." NOT!!!!!

At least 1/2 the bee's arrived DEAD At least 1/2 the bee's arrived DEAD, including the Queen, Not a happy Camper. Would, at the least, expect Pigeon Mt to replace the deceased Queen Mike

Happy to receive some gentle busy bees Happy to receive some gentle busy bees. Would order again

ALLWERE NICE ON PHONE ALLWERE NICE ON PHONE, PARTS DID NOT FIT MY APPLICATION AND THE SET SCREWS WERE MISSING FROM THE BAG, BUT OTHER THAN THAT ALL WAS FINE. SUGGEST SOMEONE DOUBLE CHECK THE ORDER SO OTHERS GET WHAT IS SHOWN IN CATALOGUE.