Guest User
GBHorrible customer service Our package arrived with significantly more dead bees than our two previous packages from another company. The feeder can had NO holes so the bees were not able to feed during shipment. They seemed much more sluggish than the others we installed this Spring. I called to complain, Laura seemed unconcerned, just said she didn't package them for shipment. No real apology, did not offer another package or a discount on this package. Very disappointed in the lack of customer service. I will not recommend or ever order bees from Pigeon Mt. again.
Guest User
GBI recieved my bee suit and XXL women's… I recieved my bee suit and XXL women's gloves. The gloves were large but the elastic in the arm was so tight I couldn't get it over my elbows and they were cutting off my circulation within 3 minutes. My suit was a 3x which I bought per their chart so I had plenty of extra room. I am a 1x and it was so small I had camel toe and my chest was smashed down painfully. I could not bend down in the suit and my husband had to peel it off of me! The suit did not measure what the chart said, 10 inches too small in the chest. The label said 3x and it was more like a large per their chart. Polite people but not willing to help with the return costs at all even though I felt the fault was not mine. I felt like I was talking to Sarah Huckabee Sanders and the lady was lying through her teeth about their sizes. I went local and bought an xl size and it was perfect and new gloves that fit without my hands going numb. Steer clear of this company, they mis-represent their sizes in the women's department.
Charles
GBMisleading product description… Misleading product description necessitated a return. They could care less. Did not provide return shipping label. Avoid this company like the plague!
ROBERT BANGEL
GBALLWERE NICE ON PHONE ALLWERE NICE ON PHONE, PARTS DID NOT FIT MY APPLICATION AND THE SET SCREWS WERE MISSING FROM THE BAG, BUT OTHER THAN THAT ALL WAS FINE. SUGGEST SOMEONE DOUBLE CHECK THE ORDER SO OTHERS GET WHAT IS SHOWN IN CATALOGUE.
Robert Hertel
GBHappy to receive some gentle busy bees Happy to receive some gentle busy bees. Would order again