No call no show no call back when I called!!! No one called or showed for our installation we took off work half a day for nothing! I called to find out where the tech is an they were suppose to call me back iin 30 minutes now its 7 hours past my installation an I still havent heard a work feom DIRECTTV!! UNACCEPTABLE!!

Terminating Service I terminated service mid Aug '22. After 5 mos I still don't have my $100 refund! I get a diff story every time I call. It's infuriating. I'm close to giving up.

Over charged after the first year, not worth it! I have had Directv for a year and a half and after my year my bill would go up about 30 to 40 dollars every other month. I have one Tv and I am paying $165 when my initial bill was $55 after the first year it was not worth it. I was told a supervisor would contact me about the bill increase two weeks ago and they have done nothing about it. All I have had is a terrible expirence. I would not recommend this to anyone

When I called regarding promotion i … When I called regarding promotion i only wanted internet. I was offered a promotion that I acceped. That included bundling and able to watch up to 4 tvs. I explicitly asked her to confirm that and also was my final bill what she quoted. In addition the week before installation I looked on line and that promotion was over. I called to confirm that It included viewing on up to 4 tvs. After pulling up my account the answer was yes. Each time I was at work and speaker was on so colleagues can confirm as well. On day of installation upon arrival of tech. He said he had an order for ONE tv. He called in and after being transferred 3 times with him and myself speaking to folk OVER 20 minutes we were told that they could not honor that promotion. It was for 1 tv and offered a higher promtion. I couldn't believe tech did not have a direct line and was transferred around. He was very nice and patient. I declined. I could've accepted Comcasts' offer. I took off a days work for nothing.

Customer service I called the customer service number and was connected to a service in India or the Philippines.i could hardly understand what the lady was saying,she asked me to repeat my ss number five times and I was kept on the phone for 45minutes.when the technician came out he had the wrong address and no supplies to hook me up because customer service got my order wrong.i then called to customer service here in the states and was able to speak to someone I could understand and they knew exactly what I wanted,they were more professional and I was only on the phone for 30 minutes.i got great deals and I'm very satisfied.thank you