No call no show no call back when I called!!! No one called or showed for our installation we took off work half a day for nothing! I called to find out where the tech is an they were suppose to call me back iin 30 minutes now its 7 hours past my installation an I still havent heard a work feom DIRECTTV!! UNACCEPTABLE!!

Customer service I called the customer service number and was connected to a service in India or the Philippines.i could hardly understand what the lady was saying,she asked me to repeat my ss number five times and I was kept on the phone for 45minutes.when the technician came out he had the wrong address and no supplies to hook me up because customer service got my order wrong.i then called to customer service here in the states and was able to speak to someone I could understand and they knew exactly what I wanted,they were more professional and I was only on the phone for 30 minutes.i got great deals and I'm very satisfied.thank you

I Wanted direct TV and internet the rep … I Wanted direct TV and internet the rep from direct TV told me DTV did not have internet in my zip code but VERIZON was a partner with DTV to service the internet the price would be 25$ monthly for the internet he transferred me to VERIZON on the phone and I was told the price was 55$ i feel as if i was lied to so the dtv rep could make a sale i am a dtv customer in my other home in FLORIDA i want dtv also in my home in chicopee MA

Don't blame family members for what other family member do I don't think it's right that you canceled my account because you want me to pay my dad's bill. I didn't live here where he got that service and yet still they won't give me service because I'm now in the house these to be in. Wasted hours on the phone getting my service Took my money and then put my installation on hold.and asked me to pay his bill to get service at my bill and I should not be penalized for something that someone don't even live in the house anymore.

great job installation was in a timely manner. no mess. no fuss. ive been sick this past month, so i haven't enjoyed the tv. i just got internet. so we can enjoy the other shows.thanks.