Scam company! This is a rip off company! I placed an order on Friday, at 5:47pm and sent a email and follow up call to cancel the order at 5:57pm on the same day!! Then today ( Monday--first work day of the week) I called and spoke with Chris telling him to cancel the order. He told me he have to call me back and I never heard from him after several additional calls and emails yet, the company charged my credit card this morning!! Rip off scam company that just wants to exploded people! Never do business with this company!!!

F with Better Business Bureau; TERRIBLE, FRAUDULENT Don't be a sucker like me. Do you research and don't buy from here. They played switcheroo with me, delivered to a non existent address, claimed I received it, then are demanding my money or threatening to ruin my credit. Credit card company doing nothing to protect me. Trust me...pay the 15% more for the goods. Your sanity is worth it. Disgusting that this is what America has come to. Shame on you Vive Decor.

ViveDecor is a nightmare ViveDecor is fraudulent, and the most rude, and irresponsible business I have ever dealt with in my entire life. They shipped me a dehumidifier that I did not order, instead of the one I had ordered. It took multiple calls to get somebody to finally pick up their phone. This person (Chris) treated me with disrespect, yelling, talking over me, and finally hanging up the phone on me. I also filled out the contact form online, but never received a reply. After almost 3 months, I received a threatening email from Jake Morton asking me to send the dehumidifier back within 48 hours OR they would send me to Collections. A ridiculous threat as they had nothing to collect (my credit card had given me full credit). Stay away from this fraudulent business!

TOTAL SCAM - Do not order from this site! I have never taken the time to review any online purchase to date, and I have purchased many many items online over the years. This experience was so maddening, however, that I felt it right to warn others. There is absolutely no way to reach this company, via phone or email, and get any response whatsoever. I have called no fewer than 15 times and have gotten a voice recording every time telling me to leave a message. This is immediately followed by a recording saying the mailbox is full. I have sent 4 emails so far with no response from any, including the final email telling them to cancel my order immediately. I will now have to keep contacting my credit card company to cancel the order once they charge the card, which they do not do right away. All of this because there is no way to actually CANCEL your order online, nor check on the status of your order, NOR get a timeline of shipping, processing, etc. This company is 100% a scam and the positive emails on this string are FAKE, there is no doubt in my mind. Do not buy from this company!

Exceptionally Happy with My Purchase I was shopping online for a new electric fireplace insert. I did a google price comparison and ViveDecor was one of the 18 resellers that sold the product. What made me go with ViveDecor is the fact that they were 200 dollars cheaper than everyone else and offered free shipping. I was very pleased when I receives my new BLF50 in 5 business days. ViveDecor also emailed me tracking information and updates throughout the process