Dont order from this company I made a … Dont order from this company I made a first call to the company to find out if they had a tracking number for me amd the lady who answered said I called a wrong number. I checked the website and called the listed.number and a man answered and said to "Go to he77" then proceeded to tell me "Dont call back dog timmad" then humg up. All I had said was hello is this Vivedecor I will be contacting my credit card company. Bad experience

Lowest Prices On the Web. I was shipping for a new electric fireplace and located ViveDecor because they offered the lowest price on the internet. I placed my order over the phone with a lady named Nicole who was very very helpful in taking my order and in answering my questions. I placed my order for my Classic Flame Fireplace and I received it in just 5 business days. Everything was quick and easy. The best part was the price. ViveDecor was 200 dollars cheaper than any and all competition. Thanks Vive.

Exceptionally Happy with My Purchase I was shopping online for a new electric fireplace insert. I did a google price comparison and ViveDecor was one of the 18 resellers that sold the product. What made me go with ViveDecor is the fact that they were 200 dollars cheaper than everyone else and offered free shipping. I was very pleased when I receives my new BLF50 in 5 business days. ViveDecor also emailed me tracking information and updates throughout the process

ViveDecor.com = SUPERB Amazing customer service. The entire transaction was smooth sailing. I enjoyed everything from their super duper low prices to their super friendly customer service and their lightning fast shipping. I saved them to my favorites and they are my new supplier. We are more than pleased with our 33" Classic Flame Firebox insert. The beautiful flame is great and the heat it puts out is fantastic. We bought the 33EF022GRA firebox and I used to have a Dimplex unit but I am glad I bought a Classic FLame fireplace instead. Classic FLame is by far better than DIMPLEX. THanks ViveDecor.com I will be shopping again soon.

Scam Company It took me months to receive an air conditioner i ordered, only to get the wrong one that wouldn't work. It took 8 months to settle the situation. I called them for weeks every day, emailed, contacted them through the website, with absolutely no response. When I went through my bank, they finally responded, and swore to send me a return label via email immediately. It didn't happen. So I had to go through my bank again to get a refund because despite all of my efforts to return their product, they were not willing to do ANYTHING. I would advise to avoid this company at all costs.