Harry
CAAbsolutely Cheater My company has purchased 48 sets of stools from this irresponsible website. When we placed an order, they promised anything. We absolutely regretted we had sent full payments to vivedecor (a cheque, not even credit card in full payment). It's business, worth of trust, right? It turns out a disaster. First, we cancel the order which we never receive goods (in writing, totally follow their standard instruction). Second, we never receive the refund. Basically, they stole our money and try to be quite. No response at all. More than $7000 they took (never fulfill the order) that should be returned to us. We are following the legal procedure to get the money back. Please, other people, never consider to do any kind of business with this company!!!
Jerome Salii
GBScam/Theft - Terrible company I ordered a 10 cup rice cooker from ViveDecor that was supposed to arrive within 7 business days. 3 weeks later, I am still waiting. They never returned my calls and stopped returning my emails. I will seek legal action soon! DO NOT ORDER FROM THIS COMPANY!
April Wilson
GBHORRIBLE!!! HORRIBLE. I ordered online a washer machine from ViveDecor. They said it would be delivered between 10-15 days. After 15 days, I was concerned about my delivery. I paid over 1k and still had no details concrete details of where it was, so I called vive. I spoke to the receptionist who was completely unprofessional and SCREAMED at me and hung up the phone when I asked to speak to a manager. After many calls, come to find out, the distributor had closed for 1 week and Vive failed to notify me of the change. Worst part is that I paid for white glove service since I'm a single woman and would not be able to get the machine in myself. When the delivery finally came, the driver refused to deliver it inside! I ended up having to send it back and have it redelivered the next day and had to pay $100 to have two guys help me bring it in!! Vive did not reimburse me. DON'T WASTE YOUR $$$ ON A HORRIBLE COMPANY!!
Alena
GBScam Company It took me months to receive an air conditioner i ordered, only to get the wrong one that wouldn't work. It took 8 months to settle the situation. I called them for weeks every day, emailed, contacted them through the website, with absolutely no response. When I went through my bank, they finally responded, and swore to send me a return label via email immediately. It didn't happen. So I had to go through my bank again to get a refund because despite all of my efforts to return their product, they were not willing to do ANYTHING. I would advise to avoid this company at all costs.
Megan
GBTOTAL SCAM - Do not order from this site! I have never taken the time to review any online purchase to date, and I have purchased many many items online over the years. This experience was so maddening, however, that I felt it right to warn others. There is absolutely no way to reach this company, via phone or email, and get any response whatsoever. I have called no fewer than 15 times and have gotten a voice recording every time telling me to leave a message. This is immediately followed by a recording saying the mailbox is full. I have sent 4 emails so far with no response from any, including the final email telling them to cancel my order immediately. I will now have to keep contacting my credit card company to cancel the order once they charge the card, which they do not do right away. All of this because there is no way to actually CANCEL your order online, nor check on the status of your order, NOR get a timeline of shipping, processing, etc. This company is 100% a scam and the positive emails on this string are FAKE, there is no doubt in my mind. Do not buy from this company!