I’ve been a customer for quite awhile I’ve been a customer for quite awhile, but I think now more than ever it’s time to let them go. The prices are too high and continuously get higher! When you think about it, they offer you all these channels that you really don’t watch, but in order to have any kind of home entertainment, you have to buy these packages! These promotions they offer! Why don’t they just let those be the regular prices instead! I called them last week and told the rep everything that I normally watch! What did she do? Deleted every channel that I told her I watch. So what’s the purpose of me continuing to pay for their services!

Mind your cancellation date! I just found out that DTV will continue to charge you for their service until the end of their billing cycle, even if you cancel your service way before the end of the cycle. They won't give you prorated credit over that time period. You have to cancel on the day their billing cycle ends or you pay for services that you don't use. This is pretty sad.

Annoyed! I've been a customer for about five years. Up until late last year having a signal issue was never much of a problem. I could understand during a heavy rain storm, or snow build-up on the dish, where there would be an interruption. Now it's almost daily that the darn signal saver pops-up. Incredibly annoying. Programming is interrupted. Recordings are incomplete. I had someone come out to check the dish. It was slightly realigned. Two days later the signal saver was again on a roll. I made another appointment to see if there might be something wrong with our equipment. Rep was to be here between noon-4pm. I received a call two days prior to appt day to confirm. Thought all was well. Twenty minutes before the close of the four-hour window I got a call that no one was coming due to the appointment not being scheduled! REALLY!! This company just can't get it together. Doesn't really matter if you try and call customer service because you get put on hold with that annoying music and bird talking and then you're told wait time will be like 30 minutes or more. Again, REALLY! I'd like a clear answer as to why there are continual satellite issues. Guess it's time to cancel. Should have done it sooner. BTW, don't send me that stock reply about reaching out and you're so sorry, blah, blah, blah. By now it should be obvious to you that what you're doing isn't working or there wouldn't be so many dissatisfied customers.

35 minutes on phone to get 35 minutes on phone to get. service tech. Maui who was the person in the tech dept. is a dolt (idiot) but amazingly hes like most every other rep from Directv. the company is a chit show. ive been with them since you had to PAY to get it installed, 1998ish.

We have been with Direct TV for 15 or… We have been with Direct TV for 15 or so years. However, they keep playing games with their prices and everytime I call, you can’t understand who we are speaking with because they are in another country. They quoted me $45.00 to include Dodger station, when we received our bill, it’s $75.00 more!😡😡😡 Now, I have to call again and dispute their unethical business practice! Do not signup with Direct TV!