Mark Bromley
GBMy worst experience this year. I tried to migrate from satellite to streaming. They dropped my call three times. Then they required me to fill out a questionnaire to get their service, and to unfreeze all three of my credit reports. Then they lost my questionnaire and I had to do it over. After that they couldn't "get their system to work." They "escalated" my call to someone else, who has failed to call back. It's hard to imagine worse service.
Virginia W Ely
GBI reported that the baseball channels… I reported that the baseball channels were blacked out. I subscribe to the sports package and it includes Ballysports west which is what I want so I can watch the St Louis Cardinals from Colorado where I live. I spent over an hour with the DirecTV tech support people and they could not fix the problem and said they would file a report. I WANT AN ANSWER!!!!! Your reply DOES NOT answer my question. Why are the games blacked out. Is there a problem between DirecTV contracts and the sports channels like Balley Sports????? Update: Major League Baseball has rules for exclusive broadcasting, called 'blackout' rules, which bar certain areas from watching livegames. Most blackouts are for two reasons: The first is local cable providers' desire for exclusive broadcasting. The second, MLB's desire to drive stadium attendance.
Larry Berkovsky
GBMind your cancellation date! I just found out that DTV will continue to charge you for their service until the end of their billing cycle, even if you cancel your service way before the end of the cycle. They won't give you prorated credit over that time period. You have to cancel on the day their billing cycle ends or you pay for services that you don't use. This is pretty sad.
Armando
GBDirecTv representatives are scammers I called 1-800-531-5000 wanting to get tv & at&t internet. After taking my home address and other information, the DirecTv Rep gave me a quote of $176.99 a mo. for just the Ultimate tv package. At the same time, I was looking at the DirecTv website which quotes $114.99 a mo. for the same package. This made me feel like DirecTv representatives are scammers.
Soozie
GBBEWARE Ordered Direct TV from ATT store Ordered Direct TV from ATT store, CHOICE package. It was promoted as $80.Within 15 min I received a bill that included 13.98 for sports package. The bill was for $120 due in 10 days and we havent even set up yet!!! We DO NOT do sports. I told the sales person and in front of store manager. They NEVER mentioned getting sports was included in the promotion and you cannot opt out. I have been on chat, no help. Consumers beware!!!!!!! ATT and Direct TV are deceptive and misleading.