Soozie
GBBEWARE Ordered Direct TV from ATT store Ordered Direct TV from ATT store, CHOICE package. It was promoted as $80.Within 15 min I received a bill that included 13.98 for sports package. The bill was for $120 due in 10 days and we havent even set up yet!!! We DO NOT do sports. I told the sales person and in front of store manager. They NEVER mentioned getting sports was included in the promotion and you cannot opt out. I have been on chat, no help. Consumers beware!!!!!!! ATT and Direct TV are deceptive and misleading.
Larry Berkovsky
GBMind your cancellation date! I just found out that DTV will continue to charge you for their service until the end of their billing cycle, even if you cancel your service way before the end of the cycle. They won't give you prorated credit over that time period. You have to cancel on the day their billing cycle ends or you pay for services that you don't use. This is pretty sad.
Giddeon Oleari
GBIf your going to set programing… If your going to set programing schedules, keep the Flipping schedules. Families get together to watch these shows at their scheduled times. When it's not on it screws with everyone. Your review only allows lowest rating of a single star. You don't deserve a star at ALL!!! Should be thombs down or a pile of poop!!
Terri Hullum
GBI have been with DirectTV since 2017… I have been with DirectTV since 2017 cancel my Service for April 20, 2024 today as my discount fell off last February and they were unable to give me any more discounts to keep me as a customer. My bill went from 79 dollars to 145.99! My gemini is junk my TV shuts off with a black screen and says location cannot be found! the screen is black for a long time then the TV comes back on. It happens every day! I am going to Dish my bill there will be 112 a month with a 2 year price lock and a 500 dollar gift card and premium channels free for 3 months. Plus American customer service agents and no Asians. that never listen to you just keep rattling their speech over you and you have to repeat yourself about 3 times and tell them your not listening to me. Since Att sold to this foreign company DirectTV is garbage now!
YC
GBAfter a bad storm on Friday signal was… After a bad storm on Friday signal was lost. No one could go over the weekend so the appointment was for Monday between 8 am & 12 noon. Call to know status of technician since it was 3 min before 12 and the person waiting at home had to leave. After too many questions to find my account they couldn’t give me an answer, couldn’t find out where or how much longer it was going to be. Then I was passed down to Lilan a manager then to someone else that ended up hanging up on me. Bad customer service