I have been with DirectTV since 2017… I have been with DirectTV since 2017 cancel my Service for April 20, 2024 today as my discount fell off last February and they were unable to give me any more discounts to keep me as a customer. My bill went from 79 dollars to 145.99! My gemini is junk my TV shuts off with a black screen and says location cannot be found! the screen is black for a long time then the TV comes back on. It happens every day! I am going to Dish my bill there will be 112 a month with a 2 year price lock and a 500 dollar gift card and premium channels free for 3 months. Plus American customer service agents and no Asians. that never listen to you just keep rattling their speech over you and you have to repeat yourself about 3 times and tell them your not listening to me. Since Att sold to this foreign company DirectTV is garbage now!

DirecTv representatives are scammers I called 1-800-531-5000 wanting to get tv & at&t internet. After taking my home address and other information, the DirecTv Rep gave me a quote of $176.99 a mo. for just the Ultimate tv package. At the same time, I was looking at the DirecTv website which quotes $114.99 a mo. for the same package. This made me feel like DirecTv representatives are scammers.

What a joke Let’s start out by saying since AT&T bought directv it’s started to suck. Packages are overpriced and you cannot ever get any customer service anymore. I’ve been trying to get two additional boxes installed and it’s taken nearly 2 months and several runaround’s and still no boxes. I’m about ready to call Dish but I know they suck too

My 96-year-old grandmother's cable box… My 96-year-old grandmother's cable box burn out and I called to have them repair it or to send something out to fix it and they said it would take 3 to 5 days that they would ship the box to my house and we had to hook it up and call the number to get it started up. This is the worst service I've ever heard of in the cable industry

I’ve been a customer for quite awhile I’ve been a customer for quite awhile, but I think now more than ever it’s time to let them go. The prices are too high and continuously get higher! When you think about it, they offer you all these channels that you really don’t watch, but in order to have any kind of home entertainment, you have to buy these packages! These promotions they offer! Why don’t they just let those be the regular prices instead! I called them last week and told the rep everything that I normally watch! What did she do? Deleted every channel that I told her I watch. So what’s the purpose of me continuing to pay for their services!