This is my second review on Comcast This is my second review on Comcast. I canceled service 2 weeks ago but my account still shows I am going to be billed for the next billing cycle. I returned the equipment to an Xfinity store and got a receipt but now getting emails to return my equipment. I called them and they didn't have record of the return and said it takes 7-10 days for that information to get updated. I canceled because I was paying $80 / mos and only getting 22Mbps.

This company is horrible This company is horrible. I agree with all the statements put forth. This company is a monopoly. It's run like the mob. All their call centers are in India. They are taking jobs away from Americans, we are paying them to do it. Cable companies need to be competitive, just like mobile phones. I called to cancel my service and was told I had to give them a 30 day notice. Our government will do nothing to help. They are all in bed with big tech

I cancelled my Xfinity Mobile last… I cancelled my Xfinity Mobile last week. I can't stand being lied to about incentives I was promised, after I have spent my money to start new service. The Edina Xfinity manager is very stern, hostile and they coverup for each other's dishonesty with customers about false promises. I suggest that you use a voice recorder when doing business with Xfinity Edina. Otherwise, get everything in writing. I will also be cancelling my Nexflix because I can't tolerate doing business with dishonest Xfinity.

Terminating services I spoke to a representative about terminating services, they said it would happen that night. I woke up the next day and services are still on. I asked for documentation to be sent showing that devices were terminated. She said they were having trouble with the system and someone would call me back….. still waiting on someone to call back. How convenient that their service was down.

Waiting on the line for 40 min and… Waiting on the line for 40 min and after they will try to sincronize my email address to my account and need to wait 1 hour more ridiculous 🙃.