Superb customer service Superb customer service. Kim was so helpful in trying to describe the guitars tone and characteristics. She seemed very honest in her opinion of the guitar. Very fast on responding to questions and concerns I had. I am definitely going to purchase from TNAG if I need a another guitar in the future. (of course I will) And I'll be sending some to the to sell for me. Can't recommend them highly enough.

I am a classical and flamenco guitar… I am a classical and flamenco guitar dealer for 25 years, so I know the business inside and out. I worked with Kim Sherman at TNAG. She sold a guitar for me, and I bought a Mandolin and two custom built new guitars from her, all for my personal use. Kim was informative, honest, engaged, and helpful every single step of the way and went beyond my expectations often. It says a lot when the customer feels like they are being treated more like a friend than as a client. Very happy in all respects with all dealings with TNAG and Kim.

All in all All in all, a good experience. So an update to my original post. Justin called me and explained the guitar. Very helpful - and informative - and couldn’t have been nicer. A few idiosyncrasies with the setup but minor details, really, and easily corrected. If I ever have another pile of money burning a hole in my pocket I’ll call these guys for sure!

The The North American Guitar-Nashville… The The North American Guitar-Nashville team delivers! I had been looking for a 'walnut guitar' and discovered the THAG website to inquire and consider available guitars and options. To shorten an epic story, two months later to the day an affordable (to me) sublime custom McNally J22 arrived at my home in pristine condition! A very special and personal thanks to Kim Sherman and Ciaran McNally for your time, effort and skill in making this special build reality! It embodies your soul too. Best, r

Buy without fear I have bought three guitars from TNAGC, collectively in excess of US$30,000.00 all three are stunning guitars, Ben and the team are extremely diligent in their care of you as a customer and ensure that what you are buying is what you get. The TNAGC truly reflect the sentiment that the only thing more precious in life than a guitar is your children . You can buy without fear from TNAGC