The The North American Guitar-Nashville… The The North American Guitar-Nashville team delivers! I had been looking for a 'walnut guitar' and discovered the THAG website to inquire and consider available guitars and options. To shorten an epic story, two months later to the day an affordable (to me) sublime custom McNally J22 arrived at my home in pristine condition! A very special and personal thanks to Kim Sherman and Ciaran McNally for your time, effort and skill in making this special build reality! It embodies your soul too. Best, r

I am a classical and flamenco guitar… I am a classical and flamenco guitar dealer for 25 years, so I know the business inside and out. I worked with Kim Sherman at TNAG. She sold a guitar for me, and I bought a Mandolin and two custom built new guitars from her, all for my personal use. Kim was informative, honest, engaged, and helpful every single step of the way and went beyond my expectations often. It says a lot when the customer feels like they are being treated more like a friend than as a client. Very happy in all respects with all dealings with TNAG and Kim.

TNAG continues to lead as the standard… TNAG continues to lead as the standard in high end acoustic guitar shops. This is my second purchase from TNAG, and could not be happier with the management and care offered by Kim Sherman and her staff. The recordings captured the guitar well, the deal was solid, shipping flawless, and satisfaction secured. My new Baranik OM is simply superb, and glad to see TNAG offer his work.

Excellent service Excellent service! Let's face it there are a lot of online options out there...but will they send you personally crafted sound clips of the guitar you are interested in? Will they nag FedEx to get their s_it together and deliver the guitar. This is my second guitar from North American and they have made me a life-long customer. I'd give them 10 stars if possible.

All in all All in all, a good experience. So an update to my original post. Justin called me and explained the guitar. Very helpful - and informative - and couldn’t have been nicer. A few idiosyncrasies with the setup but minor details, really, and easily corrected. If I ever have another pile of money burning a hole in my pocket I’ll call these guys for sure!