I’m an Avid Fan of HueDrum I’m an Avid Fan of HueDrum. There attentiveness to Customers Satisfaction is Second to None. I was concerned that my internet purchasing was slightly dodgy but have subsequently changed my thinking. The pleasantness around my concerns being promptly addressed has left me speechless. Keep up the fabulous customer relations as it leads to Absolute Customer Satisfaction, & word of mouth sales are the best & very sustainable.

LOVE THIS DRUM!! I ordered a drum for Christmas for my 8-year-old son. The quality and sound surpassed my expectations. His older siblings have also enjoyed playing with the drum and expressed that it was easy to learn and so much fun to play. My experience with customer service has been exceptional! Thank you for all of your help!!

Please help with the mallet problem. In many ways, your product and service were good. The drum itself arrived in time for our grandson's birthday, and he's enjoying it as a hand drum. However, the mallets are faulty - one of them arrived splintered, so is a danger to young hands and the head of the other one keeps falling off. I've phoned and written your company requesting replacement mallets but have had no response. I hooe this review will spark a response. If it does, and the mallet issue is resolved, I'd gladly give a glowing recommendation.

Same horrible experience as others… It has been a month and my drum has still not arrived. The company has not responded to emails, and the link to my tracking information does not work. I am very suspicious and will never order from this company again. What to do?

Never again Ordered last year and was very happy with purchase. Great communication. Great value. Came back for another drum, received confirmation of order, CC charged. After 10 days (was told would receive in 2-10 business days) asked for shipping confirmation. So far have been ignored 3 times via email, 3 times contacting through site, 3 times in FB messenger and chat feature on site does not load.