I’m an Avid Fan of HueDrum I’m an Avid Fan of HueDrum. There attentiveness to Customers Satisfaction is Second to None. I was concerned that my internet purchasing was slightly dodgy but have subsequently changed my thinking. The pleasantness around my concerns being promptly addressed has left me speechless. Keep up the fabulous customer relations as it leads to Absolute Customer Satisfaction, & word of mouth sales are the best & very sustainable.

Order never fulfilled. I ordered a drum for my grandchildren and they were so excited to try it. I received my order confirmation and a tracking number within a few days. The tracking number link brought me to a blank page for two weeks. I emailed customer service theee times with no response. Luckily I paid with PayPal and requested a refund. Still no answer from this company. I had to escalate the complaint and after a month still have no resolution: no refund or reply from this company.

LOVE THIS DRUM!! I ordered a drum for Christmas for my 8-year-old son. The quality and sound surpassed my expectations. His older siblings have also enjoyed playing with the drum and expressed that it was easy to learn and so much fun to play. My experience with customer service has been exceptional! Thank you for all of your help!!

Please help with the mallet problem. In many ways, your product and service were good. The drum itself arrived in time for our grandson's birthday, and he's enjoying it as a hand drum. However, the mallets are faulty - one of them arrived splintered, so is a danger to young hands and the head of the other one keeps falling off. I've phoned and written your company requesting replacement mallets but have had no response. I hooe this review will spark a response. If it does, and the mallet issue is resolved, I'd gladly give a glowing recommendation.

A Wonderful Piece for Any Home I saw this drum on Facebook and thought it would be nice for meditation and relaxation. While the drum did arrive a bit later than expected, due to a FedEx shipping delay, it was 100% worth the wait. I bought the bigger drum and it is light enough to be carried around with ease. It is also beautifully painted and capable of making a wide variety of sounds depending on how you play if. I don’t come from a background in music but after a few hours of experimentation I started to become comfortable with the drum. It also came with a quality carrying case and a booklet of songs to try. The mallets feel good in your hands and are of a high quality wooden material. Overall I am very happy with my purchase and will be adding the smaller drum to my collection in the future!