Phong Do Khoi
GBGreat products, even better customer service Sene Studio's products are great (I own several suits, shirts, pants and jackets), but what really sets them apart is their top notch customer service. Things go wrong with any company, but what is the real test is how they handle it. I'm always able to get a quick response when needing help, and have never ended up without a great product in hand.
Gene Fierro
GBBUYER BEWARE! BUYER BEWARE! I ordered a suit $766.12 - finally write them when suit never arrived- they acknowledged suit was never made- they say they “refunded” my $766.12 and sent me an internal document that says “refunded”- My credit card company says it was NEVER RECEIVED!! -They refuse to provide any “transmittal” to my credit card. Not a company to do business with!!
Corrie Steele
GBGood Quality. Several Fit Iterations Required. Overall, clean craftsmanship, quality materials. Only complaint is that the jean material just below the front pocket line was not faded like the rest of the garment, which looks kind of goofy if it pokes out. No resistance on the re-make process. The only bother is that, even with quick responses, it could take several weeks of trial and error before you find something you like. Their first attempt at jeans from my measurements were much too tight through the legs but much too loose along the waist. Customer service was very responsive to work with me to process a re-make. The new fit has knees that are too loose, but it was so comfortable that I kept them as casual jeans. I am about to do my third fit attempt to hone that in.
James
GBDon't expect to receive it quickly. Try a different company. Aug 7, 2023 Order the suit - and received confirmation Aug 24, 2023 Suit not arrived - sent requests for update - email said production finished and it's onto the fulfillment center. Expect to ship in 1 week at the latest. No update on the actual tracking site. Sept 4 - Not arrived. Another request. Says it is stuck in the customs for inspection and it will ship within a week. No update on the actual tracking site Sept 11 - Still not received. I had told them in the beginning I needed last Friday for the event this weekend.
Steven Harris
GBBest ever fitting jeans It’s not an exaggeration to say this is the best pair of jeans I’ve ever worn. Compared to other online custom-tailored clothing sites Sene kept me well informed of updates and shipping. And the changes they made from the first revision were perfect! These jeans not only look great but they stay up without adjustment. I’m thrilled with the jeans.