Extremely understanding and helpful… Extremely understanding and helpful representative—even beyond my previously excellent customer service experiences! Thank you, Claudia!

These skirts spark Joy! Received 3 wrap skirts all were in the colours I specified and the colours and patterns were well matched and interesting. Really feel like I got 6 skirts as I love the reverses just as much. Material was mainly silk or else nice satiny acrylic. A few little holes had been skilfully patched with a mirrored sequin which did not detract from the overall appearance of any skirt. I feel Darn Good delivered on its mission to recycle textiles and benefit workers in India. I look forward to wearing these colourful skirts joyfully and mindfully in the upcoming Australian summertime.

I love this company! I love this company! I am a fan of the clothing and home decor. If I ever have any ordering problems, they are fast an kind with their response and help. I get compliments every time I wear my skirts!

I've been a subscriber for over a year I've been a subscriber for over a year. I love their yarns and skirts and I've been happy to support their mission. However.... In January a 5 pack of skirts didn't arrive. I had to escalate it to PayPal to get a replacement because they kept fobbing me off They have banned me from their Facebook groups for discussing that their black Friday "sale" wasn't really a sale, because they had increased prices the day before. More people had realised of this, but they don't like any negative feedback. I know somebody who has also gone through something similar and she had been ghosted by the company. They can't tell me which rules I have broken to be banned and they can't reinstate me either. My subscription is useless if I can't access the Facebook group, to be honest. Very disappointing considering they are supposed to "start at love". It looks like they have more than enough customers and can afford to lose a few. I'm cancelling my subscription with all the sadness of my heart, but I don't like being used.

Yarn of the Month disappointment and poor customer service response I was given a yarn of the month subscription as a (very thoughtful) gift. The company pitches this as a chance to receive a different yarn every month along with a free gift. I'm now in the fifth month and have received the same yarn every month in a (slightly) different colour way each time. The 'gifts' barely make it to Christmas cracker quality. This month was a plastic ring in the shape of a peacock? Phoenix? Nothing to do with crafts and your average 10 year old would find it challenging to raise enthusiasm for it. But what is worse is when I raised the question of the identical (slight colour variation aside) yarns being sent every month I got such a defensive email from the company. They didn't address the fact that the yarns were the same, ignored the free gift criticism and suggested that if I were to warn friends off this purchase I should refer them instead to their company! Yeah right, because I'm that stupid! Anyway, until they get better at what they claim to be doing, I'd steer clear. Meanwhile my kind friend has cancelled my subscription at my request.