Prompt customer service from both Adam… Prompt customer service from both Adam and Ethan. Still waiting for my order, it has been 3 weeks since placing the order. Hope to get it soon!

Great customer experience Highly responsive customer service, reasonably fast delivery (slight delay, maybe a day or two - not at all worrying, I was well informed by Jacket-Hub). The product is terrific, a well executed replica of “The Mighty Boosh” Howard Moon Zoo-niverse jacket! Nice job, Jacket-Hub! I’m definitely going to check out their other offerings.

Better than I thought Not gonna lie, I was skeptical about this website but I took a chance and can honestly say I’m a proud customer. My jacket is exactly as advertised and the fit is perfect. High quality for sure. The shipping took about a month and the customer service replies in automated emails but it worked out

Ethan did a wonderful job helping with… Ethan did a wonderful job helping with my order. I paid for expenses shipping but I was informed there were delays out of their control. As a gesture of good faith they refunded me the shipping fee. Great communication and customer service.

Prompt customer service Prompt customer service when dealing with an exchange (the size guide was confusing). Regardless, very friendly experience and it felt like they kept the customer in mind. Thanks Jacob and Ethan!